I’m looking for easily adjustable and mobile displays? Do not hesitate to contact us and one of our agents will be happy to guide you to procure the adjustable and mobile system to meet your needs. Do you have questions or need more clarification on this store fixture? Contact a representative Live Chat Contact our customer service 514.380.5686
I need help from the commercial designer. Our planning AZ division is able to assist you in the design of your store. Do you have questions or need more clarification on this store fixture? Contact a representative Live Chat Contact our customer service 514.380.5686
I have a limited budget so I need economic displays? Our prices are the best on the market, if you are able to find them cheaper, do not hesitate to contact us. Do you have questions or need more clarification on this store fixture? Contact a representative Live Chat Contact our customer service 514.380.5686
Do you know where I can buy all the products necessary to open my shop? Look no further, here we have what need you. We also have custom displays to meet your specific needs. Do you have questions or need more clarification on this store fixture? Contact a representative Live Chat Contact our customer service 514.380.5686
Who has the largest selection of Slatwall. Having 2 different Slatwall Collections allows us to have the largest choices to answer refined customers. Do you have questions or need more clarification on this store fixture? Contact a representative Live Chat Contact our customer service 514.380.5686
Where to find realistic mannequins? At Elite, we have some of the most realistic collections on the market at affordable price. Do you have questions or need more clarification on this store fixture? Contact a representative Live Chat Contact our customer service 514.380.5686
What is and how does the products warranty work? Please refer to the section regarding our Return and Claims policies, depending on the nature of the product the outcome will vary. Do you have questions or need more clarification on this store fixture? Contact a representative Live Chat Contact our customer service 514.380.5686
What is your policies for returning items? Please refer to the section regarding our Return and Claims policies, depending on the nature of the product the outcome will vary. Do you have questions or need more clarification on this store fixture? Contact a representative Live Chat Contact our customer service 514.380.5686
When will my order be delivered? Once your order has been paid, a notification will be sent to you indicating that your order has been shipped. Depending where you are located, delivery may vary. Do you have questions or need more clarification on this store fixture? Contact a representative Live Chat Contact our customer service 514.380.5686
Could I pass by and pick up my order? Yes, by appointment only since most orders must be prepared in advance. Do you have questions or need more clarification on this store fixture? Contact a representative Live Chat Contact our customer service 514.380.5686
Why do you charge a $25 pick-up fee? Our structure is designed to offer the lowest prices and simplify your shopping experience. In most cases, we can deliver for less than the cost of your pick-up trip. Do you have questions or need more clarification on this store fixture? Contact a representative Live Chat Contact our customer service 514.380.5686
Do you sell to the public? Anyone can buy from us. Do you have questions or need more clarification on this store fixture? Contact a representative Live Chat Contact our customer service 514.380.5686
How can I see my past transactions? You can access all your previous transactions through the “My Account” section. Do you have questions or need more clarification on this store fixture? Contact a representative Live Chat Contact our customer service 514.380.5686
How do I track my order and payment? Once your order has been paid and shipped, a confirmation will be sent to you. Do you have questions or need more clarification on this store fixture? Contact a representative Live Chat Contact our customer service 514.380.5686
Could we come and visit you and leave with our order? You can come and visit our showroom, but our products are kept at our warehouse which is in a different location. Pick-ups are done by appointment only. Do you have questions or need more clarification on this store fixture? Contact a representative Live Chat Contact our customer service 514.380.5686
How can I get a line of credit? Call us at 514-380-5686 and we will guide you through the process. Do you have questions or need more clarification on this store fixture? Contact a representative Live Chat Contact our customer service 514.380.5686
Can I change my delivery address? You must call us as soon as possible. Any modification could result in additional charges, and your order may be delayed. Do you have questions or need more clarification on this store fixture? Contact a representative Live Chat Contact our customer service 514.380.5686
How are your products delivered? To offer the best prices, this service is provided through courier and transportation companies. Do you have questions or need more clarification on this store fixture? Contact a representative Live Chat Contact our customer service 514.380.5686
What happens if my order is lost or damaged? Upon delivery, it is your responsibility to inspect the merchandise and indicate what is missing or damaged on the delivery slip, and to ensure that this information is noted by the driver. You must then contact the shipping company to complete a claim. Please refer to our shipping policies for complete procedures. Do you have questions or need more clarification on this store fixture? Contact a representative Live Chat Contact our customer service 514.380.5686
Do you ship to the United States? We deliver to the United States, but prices do not include delivery, taxes or customs fees. Please refer to our shipping policies for complete procedures. Do you have questions or need more clarification on this store fixture? Contact a representative Live Chat Contact our customer service 514.380.5686
How do I install wall standards? Ideally, standards should be installed horizontally at either 24 -1/8” c/c, 30 -1/8” c/c or 48-1/8” c/c. Note: The c/c abbreviation is equivalent to centre/centre and means that the measurement must be taken from the centre of the standard to the centre of the next standard. See the installation plan Do you have questions or need more clarification on this store fixture? Contact a representative Live Chat Contact our customer service 514.380.5686
How do I adjust the height and level of my displays? Place a bubble level on the unit and adjust the screws under the legs until all sides look straight. Do you have questions or need more clarification on this store fixture? Contact a representative Live Chat Contact our customer service 514.380.5686
Can you refer me to a commercial contractor for my Installation? We offer merchants a service through our AZ Store Planning Division adapted to your needs. Do you have questions or need more clarification on this store fixture? Contact a representative Live Chat Contact our customer service 514.380.5686
The product I am looking for is not on your website, could you assist me? Depending on the product and the volume, we can see what can be done or see what we can offer you. Contact us for more details by phone at 514-380-5686. Do you have questions or need more clarification on this store fixture? Contact a representative Live Chat Contact our customer service 514.380.5686